Shipping Information

How to Package Your Clock

1.Take out batteries (no need to ship them)

2.Lock pendulum or remove and wrap separately.

3.Wrap entire clock in bubble wrap.

4.Fill in open space with peanuts, bubblewrap, newspaper etc. (There should be no movement in box when shaken)

5.Put clock in box with face up towards the shipping label

6.Include packing slip (found below) inside box

Please double box if possible

7. Put first box inside of larger box.

8.Fill space between boxes with peanuts, bubblewrap, newspaper etc. (Smaller box should not be touching larger box)

**Please note: We use your packaging to send your clock back to you, so please use an undamaged box and adequate packing materials

How to Ship Your Package

We recommend using UPS to ship

We will send it back using UPS

They can box it for you

They can include a return label

ALWAYS insure your package

We recommend insuring for at least $500 (Or if your clock has a higher value insure to your desired level)

We can give you a recommendation for your specific clock

What to Include

Please fill out the customer shipping form below and include in your package along with your clock and any other necessary parts.

Where to Send Your Clock

Brown's Family Clocks

148 Periwinkle Lane

Fountain Lake, AR 71901